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Privacy Policy

Last updated: 6/13/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us for support.

  • Personal information (name, email address, phone number)
  • Payment information (processed securely through Stripe)
  • Event preferences and purchase history
  • Communication preferences

How We Use Your Information

  • To process ticket purchases and provide event services
  • To send you important updates about your tickets and events
  • To improve our platform and user experience
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With event organizers for events you purchase tickets to
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights

Contact Us

If you have any questions about this Privacy Policy, please contact us at support-tikello@swaypayment.com